Software Engineer Internship

Job description

Aigent is building technology to assist customer support agents to reduce call handling time and increase customers satisfaction with faster and better responses.We're building the future of the call center industry with exciting software to assist customer service agents handling voice calls. With real-time natural language processing and sentiment analysis we deliver call center agents and their managers real-time advice for handling their ongoing calls.

We predict customer satisfaction and let the agent know how their customer feels about the call, helping to avoid escalations. We ensure that customers and agents achieve their goals better and faster than ever before.

We are very ambitious and we move forward fast. We work on a variety of ambitious projects, developing services to stream and analyse voice in real-time and co-design our backend architecture to deliver a flexible and fast changing product. We challenge each other and have freedom to test, learn, improve and to be innovative every day. We  look into new technologies, analysing in-depth state-of-the-art and experimental technologies to find the best possible solutions. We are looking for new Aigents who are creative, passionate and ready to push the boundaries in all areas. If you are into the latest technology, believe that only the sky is the limit we want to hear from you.

Your job is to help architect, implement and maintain our technical infrastructure within a small but highly skilled and very experienced team of software engineers.

If you're ready, join our exciting and game-changing journey as a Software Engineer, fill in the following form and we'll get in touch with you within 24 hours.



After your internship at Aigent you'll have:


  • Experience in developing high scalable backend applications and services
  • Strong understanding in facilitating complex foreign APIs
  • Experience in more than programming language
  • Experience in using cloud services (AWS, Azure, Google)
  • Experience working with RESTful API and general service oriented architectures
  • Experience in developing state-less software
  • Experience in highly distributed applications
  • Experience in using GIT and Continuous integrations
  • Experience in working iterative to deliver first results fast
  • Knowledge about handling, splitting and using raw-level network traffic
  • Problem solving skills, be pro-active, team-worker, rigorous and 100% result-driven
  • Ability to handle multiple tasks with confidence and maturity

You'll be part of:


  • Implementing the first building blocks of our future AI/ML technology
  • Result- and performance driven implementations
  • Prove viability of the solution through mechanisms like proof-of-concepts or prototypes
  • Education and technical guidance from other engineers 
  • Working in close collaboration with backend / data engineers
  • Improving our technologies with in-depth knowledge and constructive feedback

We offer:


  • Beautiful and well managed office space in the center of Amsterdam
  • Challenging and inspiring work environment
  • Flat hierarchy where your voice will be heard
  • Competitive compensation
  • Flexible hours (from 7 AM till 7 PM)
  • Daily lunch